Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 2025

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Make a reservation or rental request
  • Contact us via phone, email, or our website
  • Fill out forms on our website
  • Subscribe to our newsletter or updates

This information may include:

  • Name and contact information (phone number, email address)
  • Billing and delivery addresses
  • Payment information (processed securely through third-party processors)
  • Driver's license information for rental verification
  • Rental preferences and special requests

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device information and operating system
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your golf cart rental requests
  • Provide customer service and support
  • Send you important updates about your rental
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted service providers who assist us in operating our business (payment processors, delivery services, etc.) - excluding mobile information and SMS opt-in data
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit permission to share your information (excluding mobile information and SMS opt-in data)

SMS and Mobile Information

SMS Compliance: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. We are committed to protecting your mobile information and will only use it for the purposes described in this privacy policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics to understand website usage
  • Marketing Cookies: To provide relevant advertisements (with consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Your Rights

You have the right to:

  • Access your personal information we hold
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent for marketing communications
  • Request data portability

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone

352-306-4409

Email

golfcartrentalsthevillagesfl@gmail.com

Address

The Villages, FL 32162